Privacy Policy
I am committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how I collect, use, disclose and store your personal information.
What Information I Collect
I may collect personal information necessary to provide dietetic services, including:
Name, date of birth and contact details
Parent or guardian details (where applicable)
Medicare, private health insurance or referral information
Medical history and health information
Information relating to your child's feeding, nutrition and growth
Correspondence via phone, email, website enquiries or appointment bookings
Why I Collect Your Information
I collect personal information to:
Provide dietetic assessment and treatment services
Communicate with you regarding appointments and care
Liaise with other healthcare professionals involved in your care (with your consent where required)
Process payments and maintain clinical records
Meet legal and professional obligations
Sensitive Health Information
As a healthcare provider, I collect health information that is considered sensitive information under the Privacy Act.
Sensitive information will only be used:
For the purpose of providing healthcare services
With your consent
Where required or authorised by law
How Information Is Collected
Personal information may be collected through:
Appointment booking forms
Website enquiries
Telephone calls and emails
Referrals from healthcare professionals
Information provided during consultations
Disclosure of Personal Information
Your personal information may be disclosed:
To healthcare professionals involved in your care
To Medicare, private health insurers or funding bodies where required
Where required or authorised by law
With your consent
I do not sell or rent personal information to third parties.
Storage and Security
I take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Client records are stored securely using practice management and record-keeping systems appropriate for healthcare services.
Health records are retained for the period required by Australian legislation and professional standards.
Access and Correction
You may request access to the personal information I hold about you and request corrections if the information is inaccurate, incomplete or out of date.
Requests should be made in writing using the contact details below.
Website Information
This website may collect limited information such as cookies, website analytics and contact form submissions to improve website performance and user experience.
Third-party websites linked from this website are not covered by this Privacy Policy.
Changes to this Policy
This Privacy Policy may be updated from time to time. The current version will always be available on this website.
Contact
For privacy enquiries, requests to access personal information, or complaints regarding privacy matters, please contact:
Brianna Finch – Paediatric Dietitian
South West WA
Email: hello@briannafinchdietetics.co.au
If you are not satisfied with my response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
